Top 20 Internet Telephony Providers for Seamless Communication

7 min readApr 18, 2024

Top 20 Internet telephony service providers

Internet telephony, also known as Voice over Internet Protocol (VoIP), has been growing rapidly in recent years. More and more businesses are adopting Internet telephony services to make calls over the Internet rather than traditional phone lines. This allows companies to save on telecom costs and avail advanced communication features. That’s where Internet telephony service providers (ITSPs) come in.

As internet telephony gains widespread adoption globally, the ITSP industry is booming with providers offering innovative VoIP solutions. There are many reputable ITSP companies and selecting the best internet telephony service providers for your specific needs is vital.

VoIP — The Crust of Business Communications

The internet has transformed how we communicate, and internet telephony is at the core of this revolution. For businesses, integrating internet telephony is crucial to stay competitive in today’s environment. Internet telephony, also known as Voice over Internet Protocol (VoIP), has become the basis of modern business communications.

With high-speed internet connectivity available globally, internet telephony has emerged as a cost-effective alternative to traditional phone systems. ITSP companies provide robust Internet telephony solutions that enable businesses to make and receive calls over the internet, rather than conventional telephone networks.

Beyond affordable calling, internet telephony also equips businesses with advanced features like auto attendants, call forwarding, conferencing, voicemail transcription, CRM integration, analytics and more. Internet telephony services enhance productivity, mobility and collaboration. Employees can use desktop or mobile apps to make calls from anywhere using their business identity. Internet telephony also streamlines workflows by integrating with business applications.

Top 20 Internet Telephony Service Providers

An internet telephony service provider is a company that offers telephony solutions powered by VoIP technology. ITSP companies provide services like cloud-based phone systems, virtual phone numbers, call routing, auto attendants, VOIP calling plans and more to enable businesses to leverage the power of Internet telephony. With cutting-edge ITSP services, companies can seamlessly integrate internet telephony capabilities with their existing systems and transform their overall business communication.

In this blog, we will list the top 20 ITSPs that are leading the pack when it comes to providing exceptional internet telephony services and enabling the future of business communication. Read on to find the best ITSPs that can take your business communication to the next level with robust and affordable internet telephony solutions.

#1. Tragofone

White-label VoIP softphone
WebRTC technology
High-definition voice/video calling
Auto-provisioning
Call recording
Virtual numbers
Conferencing
IVR
Call center capabilities
CRM integrations

#2. RingCentral

Cloud business phone system
Internet telephony
Video conferencing
Team messaging
Digital customer engagement
Integrated contact center
Auto-attendant
IVR
Call handling
Unlimited calling
Toll-free numbers
Call monitoring
Analytics
CRM integration
Mobile app

#3. Nextiva

Cloud-based internet telephony
Unified communication platform
Voice, video, messaging, conferencing
Contact center capabilities
Enterprise-grade reliability, security, scalability
IVR
Auto-attendant
Visual voicemail
Shared call appearance
Unlimited calling
Number porting
Analytics
Integrations

#4. Ooma

Cloud-based business phone service
Conferencing
Mobile app
Contact center software
Internet fax
Virtual receptionist
Music on hold
Voicemail to email
Call recording
Number porting
CRM integration
Video meetings

#5. 8×8

Internet telephony
Unified communications
Omni-channel customer engagement
Team chat
Video meetings
Integrated cloud contact center
Unlimited calling
Auto-attendant
Domestic/global phone numbers
Advanced call routing
CRM integrations
Analytics
Monitoring

#6. Dialpad

AI-powered cloud business communication
Internet telephony
Video meetings
Team messaging
Contact center capabilities
Natural language call transcription
Real-time coaching
Analytics
Unlimited calling
SMS
Customizable IVR
Voicemail transcription
Advanced call routing
CRM integration
Mobile app

#7. Aircall

Cloud-based call center and phone system
Internet telephony
Automatic call distribution
Interactive voice response
Call routing
Agent desktop app
Analytics
Integrations
Unlimited calling
Voicemail
Smart number management
Call monitoring
Advanced routing
Multi-channel contact centers

#8. Vonage

Cloud communications solutions
Integrated telephony
Unified communications
Contact centers
APIs
Reliable, scalable internet telephony
Virtual numbers
Visual voicemail
Call recording
Monitoring
Advanced call routing
IVR
Multi-level auto-attendant
Integrations

#9. Jive Communications

Cloud-based phone systems
Unified communications services
Telephony
Video meetings
Team messaging
Contact center features
AI-powered platform
Unlimited calling
Toll-free numbers
Auto attendant
Voicemail transcription
Call parking
Monitoring
Integrations
Mobile app

#10. CloudTalk

Cloud business phone service
Auto-attendant
Voicemail
Ring groups
IVR menus
Number provisioning
Unlimited calling
Online fax
CRM integrations
Call recording and analytics
Geo-Fencing call routing

#11. Phone.com

Serves over 25,000 businesses
Virtual phone numbers
Call routing
IVR menus
Call forwarding
Integration with CRM and helpdesk platforms
Mobile apps
Real-time analytics
International calling support
Quick setup
Easy to use
Full-featured
Affordable internet phone service
Great option for growing businesses

#12. Grasshopper

Grasshopper is one of the best ITSPs for small businesses. It was founded in 2003 and acquired by LogMeIn in 2017. Grasshopper offers cloud-based phone services with a simple online account management panel. Key features include call forwarding, auto attendant, voicemail transcriptions, unlimited extensions and toll-free numbers. It also provides integrated solutions with leading CRM and helpdesk tools. Grasshopper offers an affordable pricing model with no contracts. It’s a great pick for small companies just getting started with internet telephony services.

#13. Telzio

Hosted VoIP and unified communications for SMBs
Founded in 2015
Easy-to-use phone services
Advanced features like auto attendants, ring groups, conference calling
Integrates with business apps and CRMs
Bring your own desk phone option
Mobile app
Unlimited US calling
Transparent pricing plans

#14. Versature

Award-winning ITSP for SMBs
Founded in 1996
Desktop and mobile apps for business telephony
Intelligent call routing
Interactive voice response
Ring groups
Call recording
Integrates with Slack, Salesforce, Outlook etc.
SMS capabilities
Video conferencing
Online faxing

#15. Net2phone

Early pioneer in VoIP since 2000
Global ITSP
Broad range of internet telephony solutions
Virtual phone numbers
Cloud PBX
SIP trunking
Call center solutions
IVR
Call analytics
CRM integrations
Mobile apps
Unified communications
International and toll-free calling plans

#16. Jitjatjo

Fast-growing ITSP
Founded in 2015
Serves North America
Desktop and mobile apps for VoIP calling
Auto attendants
Ring groups
Call handling rules
Voicemail to email
CRM integrations
Affordable pricing for growing SMBs
Easy account setup, call quality, and support

#17. Flynumber

Leading ITSP for small businesses and startups
Cloud telephony platform
Call forwarding schedules
Voicemail
IVR menus
Ring groups
Integrates with Salesforce, Zendesk, Slack
Desktop and mobile apps
US and Canadian DID numbers
Unlimited local and long distance calling
Flexible pricing plans without contracts

#18. eVoice

SMB-focused ITSP since 2001
Call routing
Voicemail
Call recording
Ring groups
Virtual faxing
High-quality calls in US and Canada
IVR menus
Music on hold
Conference bridges
Text messaging
CRM integration
Unlimited extensions
Transparent pricing

#19. Line2

Popular ITSP since 2010
Internet-based phone services
Business text messaging
Make/receive calls from computers and mobile devices
Vanity numbers
Toll-free numbers
Call routing rules
VoIP calls
SMS
Integration with business apps and CRMs
Simple pricing model
Unlimited US and Canada calling plans

#20. Talkroute

Fast-growing ITSP since 2018
Cloud phone system solutions
Call forwarding schedules
Ring groups
Voicemail to email
CRM integrations
Desktop and mobile apps
Vanity 1–800 numbers
Unlimited calling in US and Canada
SMS capabilities
Call recording
Conferencing features

Endgame

For optimal call quality over the internet, ITSP providers leverage innovative technologies like VoIP, WebRTC, cloud infrastructure, AI and global network connectivity. Leading ITSP companies offer reliable 99.99% uptime and robust security. They provide the complete infrastructure and technology needed so that businesses can focus on their core operations.

With top-tier ITSP solutions, seamless communication and collaboration is possible no matter where employees work from. Integrating Internet telephony is no longer an option but a necessity for staying connected and businesses that leverage the power of Internet telephony will have a definite competitive edge.

With Tragofone, service providers can profit from VoIP without sacrificing quality. The platform offers rapid time to market for the introduction of cutting-edge services. Partners get unrivaled assistance and infrastructure.

See how Tragofone outperforms the competition in allowing next-generation hosted business communications by requesting a demo or signing up for a free trial.

Original Link : https://tragofone.com/top-internet-telephony-service-providers-list-itsp/